Client FAQ’s

  • What services do your newborn care specialists provide?

    Our newborn care specialists offer expert support, including infant feeding assistance, sleep conditioning, diapering, soothing techniques, and overall newborn care education. We ensure both baby and parents receive the best possible care during this important time.

  • How do I request a newborn care specialist?

    You can submit an inquiry through our website, fill out a client application, or contact us directly. Once we receive your request, we will schedule an initial consultation to understand your needs and match you with the right specialist.

  • How are your newborn care specialists screened?

    We conduct a thorough screening process that includes background checks, reference verification, certifications, and in-depth interviews to ensure our specialists are experienced, trustworthy, and highly qualified.

  • Can I request a specific schedule or overnight care?

    Yes! We offer flexible scheduling, including daytime, overnight, and live-in care options. Our goal is to accommodate your family's unique needs and provide the support that works best for you.

Applicant FAQ’s

  • What qualifications do I need to work as a newborn care specialist?

    Applicants should have experience in newborn care, relevant certifications (such as Newborn Care Specialist or Postpartum Doula training), CPR/First Aid certification, and strong references. Additional training and expertise in sleep conditioning, lactation support, or multiples care are a plus.

  • How do I apply to become a newborn care specialist with your agency?

    You can apply by submitting an application through our website. After reviewing your credentials, we will conduct an interview and background check. Once approved, you will be added to our network of specialists.

  • How does scheduling work for newborn care specialists?

    Schedules vary based on client needs. You may choose to accept positions that fit your availability, whether it’s part-time, full-time, overnight, or live-in care. We work closely with our specialists to match them with the best-fit families.