Terms and Conditions

Angel Baby Care Services

Effective Date: April 11, 2026

By accessing or using angelbabycareservices.com or engaging our services, you agree to the following Terms and Conditions.

1. Services Overview

Angel Baby Care Services provides non-medical support services, including:

  • Newborn care specialist services

  • Postpartum doula support

  • Infant sleep conditioning guidance

  • Breastfeeding support (non-clinical guidance)

  • CPR and First Aid education

  • Virtual and in-person services

These services are not a substitute for medical care, diagnosis, or treatment. Clients are responsible for seeking appropriate licensed medical care when needed.

2. Eligibility

You must be at least 18 years of age to use this website or engage services.

3. Bookings and Payments

  • All services must be scheduled in advance

  • Deposits may be required to secure services

  • Payment terms will be outlined in a separate service agreement

  • Failure to make required payments may result in suspension or cancellation of services

4. Cancellations and Rescheduling

  • Cancellations must follow the terms outlined in your signed agreement

  • Late cancellations may incur fees

  • Rescheduling is subject to availability

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Maintain a safe, respectful, and non-hazardous environment

  • Provide necessary supplies for newborn care

  • Communicate changes, concerns, or schedule updates promptly

6. Scope of Services

Caregivers:

  • Provide non-medical support only

  • Do not diagnose or treat medical conditions

  • May observe and report concerns to the client

All final decisions regarding care remain the responsibility of the client.

7. Independent Contractor Relationship

Caregivers engaged through Angel Baby Care Services may operate as independent contractors. The Agency facilitates placement and coordination but is not responsible for independent contractor actions beyond reasonable screening, onboarding, and oversight.

8. Limitation of Liability

To the fullest extent permitted by law, Angel Baby Care Services shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Decisions made by clients regarding care

  • Outcomes beyond our control

9. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to systems

  • Reproduce or misuse content without permission

10. Intellectual Property

All content on this website, including text, branding, and materials, is the property of Angel Baby Care Services and may not be used or reproduced without written permission.

11. Privacy

Your use of the website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland.

14. Contact Information

Angel Baby Care Services
Email: support@angelbabycareservices.com
Website: angelbabycareservices.com

15. Refund Policy (Virtual Services Only)

All payments for virtual services are final and non-refundable. By booking a virtual service, the client acknowledges and agrees to this policy.

Missed Appointments

If a scheduled appointment is missed by the client without prior notice, the session will be considered forfeited. As a courtesy, Angel Baby Care Services allows up to two (2) rescheduling opportunities, subject to availability.

Rescheduling

Clients may request to reschedule a virtual appointment with reasonable notice. All rescheduling requests are subject to availability and are not guaranteed.

Agency-Initiated Changes

If Angel Baby Care Services is unable to fulfill a scheduled virtual service due to circumstances within our control, the client will be offered the option to:

  • Reschedule the session at no additional cost, or

  • Receive a full refund for the affected service

Late Arrival

If a client arrives late to a scheduled virtual session, the session will still end at the originally scheduled time. No additional time will be provided.

Non-Transferability

Payments are non-transferable and may not be applied to other services unless otherwise agreed in writing.